FAQ

Urgent Care

For urgent care, we will try to see you the same day. Click the link to understand what is urgent.

Waiting Times

8.30am to noon and 2pm to 5.30pm are the most popular times, so it's best to book ahead for these.  

Fees:  Mixed Billing / Medicare Rebates / Bulk Billing
We are a mixed billing practice.
Most exams have a Medicare rebate and your optometrist will itemise your account.   Our staff will process your rebate (no need to go to a Medicare office) using the Easyclaim system to your registered bank account or using your EFTPOS card.
Some procedures will not have a Medicare rebate - we will itemise these on your account.
Some health funds provide rebates for some procedures.

More FAQ's coming... or email us a question.